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Community Emergency Response Teams

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"You Can't Predict...But You Can Prepare"

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COMMUNITY EMERGENCY RESPONSE TEAM (CERT)

 

Introduction: 

 

Following a major disaster, first responders who provide fire and medical services will not be able to meet the demand for these services. Factors as number of victims, communication failures, and road blockages will prevent people from accessing emergency services they have come to expect at a moment's notice through 911. People will have to rely on each other for help in order to meet their immediate life saving and life sustaining needs. 

 

CERT member assisting a victim to treatment area One also expects that under these kinds of conditions, family members, fellow employees, and neighbors will spontaneously try to help each other. This was the case following the Mexico City earthquake where untrained, spontaneous volunteers saved 800 people. However, 100 people lost their lives while attempting to save others. This is a high price to pay and is preventable through training. 

 

If we can predict that emergency services will not meet immediate needs following a major disaster, especially if there is no warning as in an earthquake, and people will spontaneously volunteer, what can government do to prepare citizens for this eventuality? 

 

First, present citizens the facts about what to expect following a major disaster in terms of immediate services. Second, give the message about their responsibility for mitigation and preparedness. Third, train them in needed life saving skills with emphasis on decision making skills, rescuer safety, and doing the greatest good for the greatest number. Fourth, organize teams so that they are an extension of first responder services offering immediate help to victims until professional services arrive. 

 

Background: 

 

The Community Emergency Response Team concept was developed and implemented by the Los Angeles City Fire Department (LAFD) in 1985. The Whittier Narrows earthquake in 1987 underscored the area-wide threat of a major disaster in California. Further, it confirmed the need for training civilians to meet their immediate needs. As a result, the LAFD created the Disaster Preparedness Division with the purpose of training citizens and private and government employees. 

 

The training program that LAFD initiated makes good sense and furthers the process of citizens understanding their responsibility in preparing for disaster. It also increases their ability to safely help themselves, their family and their neighbors. The Federal Emergency Management Agency (FEMA) recognizes the importance of preparing citizens. The Emergency Management Institute (EMI) and the National Fire Academy adopted and expanded the CERT materials believing them applicable to all hazards. 

 

The CERT course will benefit any citizen who takes it. This individual will be better prepared to respond to and cope with the aftermath of a disaster. Additionally, if a community wants to supplement its response capability after a disaster, civilians can be recruited and trained as neighborhood, business, and government teams that, in essence, will be auxiliary responders. These groups can provide immediate assistance to victims in their area, organize spontaneous volunteers who have not had the training, and collect disaster intelligence that will assist professional responders with prioritization and allocation of resources following a disaster. Since 1993 when this training was made available nationally by FEMA, communities in 28 States and Puerto Rico have conducted CERT training. 

 

Starting: 

 

We recommend a number of steps to start a CERT: 

 

Identify the program goals that CERT will meet and the resources available to conduct the program in your area. 

 

Gain approval from appointed and elected officials to use CERT as a means to prepare citizens to care for themselves during a disaster when services may not be adequate. This is an excellent opportunity for the government to be proactive in working with its constituency. 

 

Identify and recruit potential participants. Naturals for CERT are community groups, business and industry workers, and local government workers. 

 

Train CERT instructor cadre 

Conduct CERT sessions. 

Conduct refresher training and exercises with CERTs. 

 

Delivery: 

 

The CERT course is delivered in the community by a team of first responders who have the requisite knowledge and skills to instruct the sessions. It is suggested that the instructors complete a CERT Train-the-Trainer (TTT) conducted by their State Training Office for Emergency Management or the Emergency Management Institute in order to learn the training techniques that are used successfully by the LAFD. 

 

The CERT training for community groups is usually delivered in 2 1/2 hour sessions, one evening a week over a 7 week period. The training consists of the following: 

 

Session I, DISASTER PREPAREDNESS: Addresses hazards to which people are vulnerable in their community. Materials cover actions that participants and their families take before, during, and after a disaster. As the session progresses, the instructor begins to explore an expanded response role for civilians in that they should begin to consider themselves disaster workers. Since they will want to help their family members and neighbors, this training can help them operate in a safe and appropriate manner. The CERT concept and organization are discussed as well as applicable laws governing volunteers in that jurisdiction. 

 

Session II, DISASTER MEDICAL OPERATIONS PART I: Participants practice diagnosing and treating airway obstruction, bleeding, and shock by using simple triage and rapid treatment techniques. 

 

Session III, DISASTER PSYCHOLOGY AND TEAM ORGANIZATION: Covers signs and symptoms that might be experienced by the disaster victim and worker. It addresses CERT organization and management principles and the need for documentation. 

 

Session IV, DISASTER MEDICAL OPERATIONS, PART II: Covers evaluating patients by doing a head to toe assessment, establishing a medical treatment area, performing basic first aid, and practicing in a safe and sanitary manner. 

 

Session V, DISASTER FIRE SUPPRESSION: Briefly covers fire chemistry, hazardous materials, fire hazards, and fire suppression strategies. However, the thrust of this session is the safe use of fire extinguishers, sizing up the situation, controlling utilities, and extinguishing a small fire.  

 

Session VI, LIGHT SEARCH AND RESCUE OPERATIONS: Participants learn about search and rescue planning, size-up, search techniques, rescue techniques, and most important, rescuer safety. 

 

Session VII, COURSE REVIEW AND DISASTER SIMULATION: Participants review their answers from a take home examination. Finally, they practice the skills that they have learned during the previous six sessions in disaster activity. 

 

During each session participants are required to bring safety equipment (gloves, goggles, mask) and disaster supplies (bandages, flashlight, dressings) which will be used during the session. By doing this for each session, participants are building a disaster response kit of items that they will need during a disaster. 

 

Maintaining Involvement: 

 

When participants have completed this training, it is important to keep them involved and practiced in their skills. Trainers should offer periodic refresher sessions to reinforce the basic training. CERT teams can sponsor events such as drills, picnics, neighborhood clean up, and disaster education fairs which will keep them involved and trained. 

 

CERT members should receive recognition for completing their training. Communities may issue ID cards, vests, and helmets to graduates. 

 

First responders need to be educated about the CERT and their value to the community. Using CERT as a component of the response system when there are exercises for potential disasters can reinforce this idea. 

 

Resources: 

 

FEMA supports CERT by conducting or sponsoring TTT's for members of the fire, medical, and emergency management community. The objectives of the TTT are to prepare attendees to promote this training in their community, conduct TTT's at their location, conduct training sessions for neighborhood, business and industry, and government groups, and organize teams with which first responders can interface following a major disaster. 

 

Conclusion: 

 

CERT is about readiness, people helping people, rescuer safety, and doing the greatest good for the greatest number. CERT is a positive and realistic approach to emergency and disaster situations where citizens will be initially on their own and their actions can make a difference. Through training, citizens can manage utilities and put out small fires; treat the three killers by opening airways, controlling bleeding, and treating for shock; provide basic medical aid; search for and rescue victims safely; and organize themselves and spontaneous volunteers to be effective.

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"CERT in Action!" stories are posted on the CERT National website at:

http://www.citizencorps.gov/cert/

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The Community Emergency Response Team (CERT) concept was developed and implemented by the City of Los Angeles Fire Department (LAFD) in 1985.  They recognized that citizens would very likely be on their own during the early stages of a catastrophic disaster.  Accordingly, LAFD decided that some basic training in disaster survival and rescue skills would improve the ability of citizens to survive until responders or other assistance could arrive.  The Whittier Narrows earthquake in 1987 underscored the area-wide threat of a major disaster in California.  Further, it confirmed the need for training civilians to meet immediate post-disaster needs.

 

The training program that the LAFD initiated proved to be so beneficial that the Federal Emergency Management Agency (FEMA) felt that the concept and the program should be made available to communities nationwide.  In 1994, the Emergency Management Institute (EMI), in cooperation with the LAFD, expanded the CERT materials to make them applicable to all hazards.

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CERT Drill in CA

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Public Safety and Homeland Security Bureau
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CERT Radio Training Course

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IS-317   Introduction to Community Emergency Response Teams 

The On-Line CERT Introduction Class

Course Overview

"Introduction to Community Emergency Response Teams", IS- 317, is an independent study course that serves as an introduction to CERT for those wanting to complete training or as a refresher for current team members. It has six modules with topics that include an Introduction to CERT, Fire Safety, Hazardous Material and Terrorist Incidents, Disaster Medical Operations, and Search and Rescue. It takes between six and eight hours to complete the course. Those successfully finishing it will receive a certification of completion from Citizen Corps.”

 

IS-317 Link
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The National CERT Office is pleased to announce the first quarterly issue of the CERT National Newsletter. We are excited to share with the CERT community stories and information on local CERT activations, training and exercises that are happening across the country. We hope you enjoy this first issue. The newsletter is posted on the CERT website. Please click on this link to view the newsletter. http://www.citizencorps.gov/cert/newsletter/CERT%20Final%20Newsletter_091608.pdf   

 

This is Volume 1 Issue 1 (Ground floor stuff)

 

A quotation from the newsletter:

 

"A Letter from the Administrator

 

Dear CERT Members, Program Advocates, and State, Local, Tribal and Territorial CERT Program Coordinators,

I'm very proud to introduce the first issue of FEMA's quarterly National CERT Newsletter. The Community Emergency Response Team Program is FEMA's premier volunteer program for citizens involved in emergency management training.

 

Because of your enthusiasm and commitment to emergency preparedness and training for basic disaster response, CERT has grown tremendously throughout the years—from 244 local programs in 27 states in 2002, to 3,011 programs in every state and territory today. We're pleased to publish a newsletter that will allow you and other CERT advocates across the country to share your stories and best practices."

 

The website is:

http://www.citizencorps.gov/cert/newsletter/CERT%20Final%20Newsletter_091608.pdf

 

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The Premier CERT Website: CERT Los Angeles

Citizen Corp Website
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Indiana CERT Online
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Indiana CERT Webpages

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Indiana CERT Teams By County

 

 

ALLEN COUNTY, IN

Contact:     Ed LaRocque, Director, Allen County Emergency Management Agency

Phone:       260-449-7684

email:         ed.larocque@co.allen.in.us

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BENTON COUNTY, IN

email:         ema4600@yahoo.com

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BLACKFORD COUNTY, IN

Contact:     Brian Engelhardt, CERT Coordinator, Blackford County Emergency Management Agency.

Phone:       765-348-7230

email:         bengelhardt@blackfordema.org

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BOONE COUNTY, IN

Contact:     Mike Martin

Phone:       765-483-4428

email:         Wmartin@co.boone.in.us

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BROWN COUNTY, IN

Contact:     Rick Hall

Phone:       812-988-2063

email:         rangerrickone@hotmail.com

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CASS COUNTY, IN

Phone:       574-722-2484

Contact:     Alvin Beckman, EMA Director

email:         ema@co.cass.in.us

Contact:     Robert Kasting, CERT Instructor

email:         ffgris@verizon.net

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DEARBORN COUNTY, IN

Contact:     Bill Black, Jr.

Phone:       812-537-3971

email:         dc_ema@earthlink.net

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DELAWARE COUNTY, IN

Phone:       765-747-4888

email:         dleporis@co.delaware.in.us

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DUBOIS COUNTY, IN

Contact:     Mary A. Miller, Director, Dubois County Emergency Management

Phone:       812-482-2202

email:         dclepc@psci.net

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ELKHART COUNTY, IN

Contact:     Warren R. Allender

Phone:       574-535-6590

email:         emergencymangt@elkhartcounty.com

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EVANSVILLE, IN

Contact:    Battalion Chief Cliff A. Weaver

Phone:      812-435-6235

email:         cweaver@evansvillegov.org

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FOUNTAIN COUNTY, IN

Contact:     Joe Whitaker

Phone:       765-793-0833

email:         jwhitake@tctc.com

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FULTON COUNTY, IN

Contact:     Austin Townsend, Dave Tofson, Susan Griffith

Phone:       574-223-6611

email:         biga6166@hotmail.com

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GIBSON, POSEY, VANDERBURGH AND WARRICK COUNTIES, IN

Contact:     Christine Martin

Phone:       812-425-8401

email:         drc@swidrcc.org

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GREENE COUNTY, IN

Contact:     Roger Axe, Director

Phone:       812-384-4127

email:         gcfema@ncci.net

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HAMILTON COUNTY, IN

Contact:     R. David Bice

Phone:       317-770-3381

email:         rdb@co.hamilton.in.us

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HENDRICKS COUNTY, IN

Contact:     Ben Oliphant

email:         hccert@aol.com

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HENRY COUNTY, IN

Contact:     Marlene Thrawley

Phone:       765-521-0582

email:         lepc@henryco.net

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INDIANAPOLIS, IN

Contact:     Ginger Wells

Phone:       317-327-3900

email:         psw1254@indygov.org

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JACKSON COUNTY, IN

Contact:     Duane Davis

Phone:       812-358-6110

email:         jclepc@seidata.com

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JAY COUNTY, IN

Contact:     Ralph Frazee

Phone:       260-726-6909

email:         rfrazee@co.jay.in.us

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JOHNSON COUNTY, IN

Contact:     Forrest Sutton

Phone:       317-736-9064

email:         fsutton@co.johnson.in.us

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LAKE COUNTY, IN

Phone:       219-755-3549

 

Contact:     Jodi Richmond, Deputy Director

email:         jerypsbsr@yahoo.com

Contact:     Rick Terpstra, Communications Coordinator

email:         terpstra-l@sbcglobal.net

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MADISON COUNTY, IN

Contact:     C.R. Brown

Phone:       765-642-8727

email:         crbrownand@aol.com

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MIAMI COUNTY, IN

Contact:     Mike Peconga

Phone:       765-472-7008

email:         mcema@peru.k12.in.us

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MICHIGAN CITY, IN (LA PORTE COUNTY)

Contact:     John Jones, Director, Michigan City Emergency Management

Phone:       219-873-1499

email:         jjones@emichigancity.com

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MONROE COUNTY, IN

Contact:     Mark J. Brostoff

Phone:       812-855-5317

email:         mbrostof@indiana.edu

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PARKE COUNTY, IN

Contact:     Parke County Emergency Management

Phone:       765-569-3646

email:         pcem@bloomingdaletel.com

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PIKE COUNTY, IN

Contact:     Ernest Hume/Tonda Dixon

Phone:       812-354-6776

email:         tonda.rainey@verizon.net

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PORTER COUNTY, IN

Contact:     Phil Griffith, EMA Director - Pat Swanson

Phone:       219-465-3490 / 219-477-6473

email:         pcema@yahoo.com

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SPENCER COUNTY, IN

Contact:     Al Perdue

Phone:       812-686-1333

email:         scema@psci.net

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ST. JOSEPH COUNTY, IN

Contact:     Jeanne Mahoney

Phone:       574-235-9234

email:         jeanne@sjcema.com

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STEUBEN COUNTY, IN

Contact:     William Brown, Director

Phone:       260-668-1000 x3400

email:         emergencymanagement@co.steuben.in.us

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TIPPECANOE COUNTY, IN

Contact:     Mark Kirby

Phone:       765-742-1334

email:         info@tema.tippecanoe.in.us

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WABASH COUNTY, IN

Contact:     George Fairchild

Phone:       260-563-3181

email:         emawabashco@verizon.net

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WABASH COUNTY, IN

 

Contact:     Dr. David Johnson, United States Civil Reserve/ Great Lakes Navy and Marines

Phone:       260-982-9837

email:         dr_david_johnson@hotmail.com

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WASHINGTON COUNTY, IN

Contact:     Christy Vernon

Phone:       812-883-7523

email:         emawash@gte.net

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WAYNE COUNTY, IN

Contact:     Fred Griffin, Director

Phone:       765-973-9399

email:         ema@co.wayne.in.us

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WHITLEY COUNTY, IN

Contact:     Catherine Broxon- Ball

Phone:       260-248-3167

email:         wcema@whitleynet.org

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